Every Quinn Jo piece is made to your measurements, so please read how production, delivery, fittings and alterations work before you order.

Production time

• Corporate outfits: 10–14 working days.
• Casual outfits: 5–10 working days.
• Production starts once your order is confirmed and payment received.

Delivery

Delivery takes 2–5 working days after production. Expect your order 14–18 days after it is placed.

Nigeria — GIG Logistics home delivery

International — DHL Express home delivery

International prices are charged in US Dollars. Customers outside Nigeria may be charged customs duties on orders above a certain value; these are set by your country and are the customer’s responsibility. Fees for orders of six or more items are quoted on request — WhatsApp us.

What we need from you

• House number and street address
• City and state / region
• A phone number the courier can reach you on
• Your height and any specific measurements (requested at checkout)

Fittings & alterations

• Adjustments are carried out during fittings at our studio (by appointment).
• We do not accept external alterations or adjustments after production.
• We are not liable for errors resulting from inaccurate measurements provided by the client. We offer guidance and support in taking correct measurements through video calls — please use it.

Returns

Because each piece is cut and sewn to your personal measurements, made-to-measure orders cannot be returned or exchanged for a change of mind. If an item arrives damaged or differs from what you ordered, contact us within 48 hours of delivery on WhatsApp or info@thequinnjo.com with photos and we will make it right.

Questions? See our FAQ or contact us.